Elevated API Errors for Payment Requests with Auto-Conversion enabled

Incident Report for OpenNode

Resolved

This incident has been resolved.
Posted Aug 29, 2023 - 14:46 UTC

Identified

Our Exchange Partner has identified a fix and its working on a resolution.
Posted Aug 28, 2023 - 20:23 UTC

Investigating

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution.

In the meantime, all conversions and outgoing bank transfers are disabled.
Posted Aug 28, 2023 - 15:26 UTC
This incident affected: Payments.