Elevated API Errors for Payment Requests with Auto-Conversion enabled

Incident Report for OpenNode

Resolved

This incident has been resolved. Conversions and bank transfers are now fully operational.
Posted May 11, 2022 - 18:57 UTC

Identified

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution.

In the meantime, all conversions and outgoing bank transfers are disabled.
Posted May 11, 2022 - 18:43 UTC
This incident affected: Payments.